Volunteers of America (VOA) Outpatient Services

Volunteers of America (VOA) Outpatient Services

Services:
Facility Smoking Policy
• Smoking permitted in designated area

Other Services

• Treatment for other addiction disorder

Facility Vaping Policy

• Vaping permitted in designated area

Exclusive Services

• Specially designed program for DUI/DWI clients

Language Services

• Sign language services for the deaf and hard of hearing

Type of Alcohol Use Disorder Treatment

• Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere

Assessment/Pre-treatment

• Outreach to persons in the community
• Screening for tobacco use
• Screening for substance use
• Comprehensive substance use assessment
• Screening for mental disorders
• Comprehensive mental health assessment
• Professional interventionist/educational consultant
• Interim services for clients

Payment Assistance Available

• Payment assistance (check with facility for details)
• Sliding fee scale (fee is based on income and other factors)

External Source of Medications Used for Alcohol Use Disorder Treatment

• Other contracted prescribing entity

Type of Opioid Treatment

• Accepts clients using MAT but prescribed elsewhere

License/Certification/Accreditation

• State department of health
• Commission on Accreditation of Rehabilitation Facilities (CARF)
• State mental health department

Gender Accepted

• Male
• Female

Recovery Support Services

• Housing services
• Employment counseling or training
• Mentoring/peer support
• Recovery coach
• Assistance with obtaining social services

Transitional Services

• Discharge Planning
• Naloxone and overdose education
• Aftercare/continuing care
• Outcome follow-up after discharge

Testing

• Drug or alcohol urine screening

Special Programs/Groups Offered

• Adolescents
• Adult men
• Seniors or older adults
• Clients with co-occurring mental and substance use disorders
• Pregnant/postpartum women
• Clients with co-occurring pain and substance use disorders
• Adult women
• Clients who have experienced sexual abuse
• Young adults
• Criminal justice (other than DUI/DWI)/Forensic clients
• Clients who have experienced intimate partner violence, domestic violence
• Veterans
• Clients who have experienced trauma

Type of Care

• Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
• Substance use treatment

Treatment Approaches

• Matrix Model
• Brief intervention
• 12-step facilitation
• Cognitive behavioral therapy
• Anger management
• Motivational interviewing
• Relapse prevention
• Substance use disorder counseling
• Trauma-related counseling
• Telemedicine/telehealth therapy

Facility Operation (e.g., Private, Public)

• Private non-profit organization

External Opioid Medications Source

• Other contracted prescribing entity

Payment/Insurance/Funding Accepted

• Medicaid
• Federal, or any government funding for substance use treatment programs
• Cash or self-payment
• Federal military insurance (e.g., TRICARE)
• Medicare
• Private health insurance
• SAMHSA funding/block grants

Service Setting (e.g., Outpatient, Residential, Inpatient, etc.)

• Outpatient methadone/buprenorphine or naltrexone treatment
• Intensive outpatient treatment
• Outpatient
• Regular outpatient treatment

Education and Counseling Services

• Individual counseling
• Substance use disorder education
• Marital/couples counseling
• Group counseling
• Smoking/vaping/tobacco cessation counseling
• Family counseling

Ancillary Services

• Suicide prevention services
• Case management service
• Mental health services
• Transportation assistance
• Social skills development
• Domestic violence services, including family or partner