Volunteers of America (VOA)

Volunteers of America (VOA)

Services:
Ancillary Services
• Case management service
• Suicide prevention services
• Mental health services
• Domestic violence services, including family or partner
• Social skills development
• Transportation assistance

Transitional Services

• Aftercare/continuing care
• Naloxone and overdose education
• Discharge Planning
• Outcome follow-up after discharge

Other Services

• Treatment for other addiction disorder

Payment Assistance Available

• Sliding fee scale (fee is based on income and other factors)
• Payment assistance (check with facility for details)

Facility Vaping Policy

• Vaping permitted in designated area

Payment/Insurance/Funding Accepted

• Medicaid
• Medicare
• Federal, or any government funding for substance use treatment programs
• Federal military insurance (e.g., TRICARE)
• SAMHSA funding/block grants
• Cash or self-payment
• Private health insurance

License/Certification/Accreditation

• State department of health
• State mental health department
• Commission on Accreditation of Rehabilitation Facilities (CARF)

Language Services

• Sign language services for the deaf and hard of hearing

Facility Smoking Policy

• Smoking permitted in designated area

Education and Counseling Services

• Marital/couples counseling
• Smoking/vaping/tobacco cessation counseling
• Family counseling
• Individual counseling
• Group counseling
• Substance use disorder education

Special Programs/Groups Offered

• Clients who have experienced sexual abuse
• Young adults
• Veterans
• Clients who have experienced trauma
• Adult men
• Seniors or older adults
• Adult women
• Clients who have experienced intimate partner violence, domestic violence
• Clients with co-occurring mental and substance use disorders
• Pregnant/postpartum women
• Criminal justice (other than DUI/DWI)/Forensic clients
• Clients with co-occurring pain and substance use disorders
• Adolescents

Treatment Approaches

• Brief intervention
• Matrix Model
• 12-step facilitation
• Telemedicine/telehealth therapy
• Relapse prevention
• Anger management
• Cognitive behavioral therapy
• Motivational interviewing
• Trauma-related counseling
• Substance use disorder counseling

External Source of Medications Used for Alcohol Use Disorder Treatment

• Other contracted prescribing entity

Assessment/Pre-treatment

• Comprehensive mental health assessment
• Interim services for clients
• Outreach to persons in the community
• Professional interventionist/educational consultant
• Screening for substance use
• Screening for mental disorders
• Comprehensive substance use assessment
• Screening for tobacco use

Type of Alcohol Use Disorder Treatment

• Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere

External Opioid Medications Source

• Other contracted prescribing entity

Testing

• Drug or alcohol urine screening

Recovery Support Services

• Assistance with obtaining social services
• Mentoring/peer support
• Employment counseling or training
• Housing services
• Recovery coach

Type of Opioid Treatment

• Accepts clients using MAT but prescribed elsewhere

Service Setting (e.g., Outpatient, Residential, Inpatient, etc.)

• Outpatient
• Regular outpatient treatment
• Outpatient methadone/buprenorphine or naltrexone treatment
• Intensive outpatient treatment

Exclusive Services

• Specially designed program for DUI/DWI clients

Type of Care

• Substance use treatment
• Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children

Gender Accepted

• Male
• Female

Facility Operation (e.g., Private, Public)

• Private non-profit organization